At Jeep Tire Cover, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free return and refund policy to ensure your peace of mind.
30-Day Free Returns
We understand that sometimes things don’t work out as planned. That’s why we offer a generous 30-day return window for all eligible items. If you’re not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a full refund or exchange.
Eligibility Criteria
To be eligible for a return, the following conditions must be met:
- The item(s) must be unused, undamaged, and in their original packaging.
- The return request must be initiated within 30 days of delivery.
- Customized products can only be returned if there are quality issues or manufacturing defects.
Initiating a Return
To initiate a return, simply contact our customer service team with your order number and reason for return. We’ll provide you with a return authorization and instructions on how to proceed with the return process.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to a quality issue or manufacturing defect. We recommend using a trackable shipping method to ensure your return reaches us safely.
Refund Process
Once your return is received and inspected, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or credit card issuer.
Exchanges
If you would like to exchange your item for a different size, design, or product, simply follow the return process outlined above, and place a new order for the desired item on our website.
Questions or Concerns
If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure your experience with Jeep Tire Cover is nothing short of exceptional.
Thank you for choosing Jeep Tire Cover!