Common queries answered
Frequently asked Questions
Shipping times vary depending on your location and the shipping method selected at checkout. Generally, please allow 3-5 business days for delivery within the United States and 4-7 business days for international orders.
We offer a 30-day free return policy for eligible items. If you’re not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a full refund or exchange. Customized products can only be returned if there are quality issues or manufacturing defects. For more information, please refer to our return and refund policy page.
If you need to change your shipping address after placing your order, please contact our customer service team as soon as possible. We’ll do our best to update the shipping address before your order is dispatched.
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status of your shipment online.
Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by email at [insert email address] or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours during regular business hours.
If you entered an incorrect shipping address, please contact our customer service team as soon as possible. While we cannot guarantee that we can update the address, we will do our best to assist you in resolving the issue.
Yes, we offer international shipping to customers worldwide. Whether you’re located in Europe, Asia, Australia, or elsewhere, we’ll deliver your order right to your doorstep.
Depending on the items you’ve ordered and their availability, your order may arrive in multiple packages. If you have any concerns about your order or need assistance tracking your packages, please don’t hesitate to contact our customer service team.